At SGTU (Sikkim Global Technical University), we value your trust and are committed to ensuring the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use the SGTU mobile application (hereinafter referred to as the "App"). By using the App, you agree to the terms and conditions of this Privacy Policy. If you do not agree, please refrain from using the App.

1. Information We Collect

When you use the App, we collect the following types of information:

  • a. Personal Information
    • During Registration: Aadhaar number, enrollment number, name, email address, mobile number, and date of birth.
    • Profile Updates: Additional personal details you choose to update in your profile.
  • b. Usage Data
    • Notifications sent to you and your interactions with them.
    • Results and updates accessed through the App.
    • Technical information such as your device type, operating system, and IP address.
  • c. Other Information
    • Any other data explicitly shared by you while contacting us for support or providing feedback.

2. How We Use Your Information

We use your information for the following purposes:

  • To register and verify your account using Aadhaar validation.
  • To allow you to log in with Aadhaar and enrollment number.
  • To send personalized notifications and updates related to your course, results, and institutional announcements.
  • To provide access to your course results and other academic records.
  • To allow profile updates for accurate records.
  • To troubleshoot and improve the performance of the App.
  • To comply with legal and regulatory requirements.

3. Data Sharing and Disclosure

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your data with:

  • Authorized Government Bodies for Aadhaar validation and compliance with legal obligations.
  • Service Providers assisting us with App functionalities, such as notifications and data storage, under strict confidentiality agreements.
  • Institutional Administration for academic and administrative purposes.

4. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once the purpose is fulfilled, data is securely archived or deleted.

5. Security Measures

We implement robust technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. While we strive to use commercially acceptable means to safeguard your data, no system is entirely foolproof, and we cannot guarantee absolute security.

6. Children’s Privacy

The App is intended for use by students above the age of 18. If you are under 18, you must use the App under the supervision of a parent or legal guardian.

7. Cookies and Analytics

The App may use cookies or analytics tools to improve your experience. These tools help us analyze usage patterns and improve App functionality.

8. Your Consent

By registering and using the App, you consent to:

  • The collection and use of your data as outlined in this Privacy Policy.
  • Receiving course-related notifications and updates through the App.

9. Your Rights

  • Access and review the personal data we have collected about you.
  • Request corrections to inaccuracies in your data.
  • Opt-out of receiving notifications (except critical updates).

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes through the App.

* The University reserves the right to modify, amend, or update these policies at any time without prior notice. Changes will take effect immediately upon publication on the official University website. It is the responsibility of users to review these policies periodically for any updates. *